Business Analyst - Johannesburg

Michelle
Nov 16, 2017
2 min read

Our client develops and implements an online insurance platform that manages product distribution and the insurance claims supply chain. The ideal candidate will be a proactive and strong self-starter with a minimum of 3 years' experience. A relevant business, technical certificate, diploma or degree would be essential along with a continued desire for professional development. The candidate needs to have an excellent grasp of the ins and outs of the financial services industry and a keen interest in FinTech. The candidate will work with stakeholders from the business, clients and related third parties to define and document business processes and software requirements for technology initiatives, including online products, content management systems, and business information systems. Key responsibilities:

Define the business problem and primary objectives of new projects. Identify and validate the key business requirements
Break down large and complex business problems into smaller well-defined action items
Actively participate in, and promote a working group culture within the Business Analysis function
Actively participate in, and contribute to, working groups that may be formed for various purposes
Proactively identify and communicate impacts, risk's and issues
Provide input into the Systems Requirements Specification and the Application Integration Specification
Ensure the integrity of the solution in accordance with the business requirements
Plan, drive and execute functional testing and business sign off
Guide the preparation of or prepare user manuals and guides
Review training documentation and participate in project training
Proactively identify opportunities to improve and streamline business processes
Co-ordinate report and script development, testing and support with relevant partners

Key Performance Areas:

Maintaining overview and understanding of all business development areas including financial and new client engagements
Project and Service Activity coordination
Recognition of New and Potential solution/services required across key clients
Ensuring a steady flow of requirements to the technology team

Skill Requirements & Experience:

Relevant Business Analysis certification / degree / diploma
Minimum 3 years Business Requirements Management, Modelling and Analysis (Process, People, Technology) Experience
Understanding of Integration and System Requirements Modelling (Application, Services and Technology)
Good presentation and training skills
Strong numeric ability and advanced excel skills
Working knowledge of Systems and Information Technology
Process Analysis and Management
Advanced Business process and systems analysis, design and documentation Experience
Experience working in an agile technology development environment
Broad general IT knowledge.
Systems Thinking - the ability to see how parts interact with the whole (big picture thinking)
Customer service orientation
Visual Studio experience advantageous
Knowledge Repository Management
Agile Technology Development Processes & Implementation
Financial Products Experience - online & mobile (advantageous)
Client Liaison and Support Experience
Customer Service Experience
Key Relationships & Interactions
Business Development and E-Commerce
Clients (Affinity Partners)
Insurance Company Partner (e.g. Underwriting Companies)
Technology Providers & Platform
Merchants (e.g. Airlines, Online Travel Agents, Online Retailers)